According to a 2015 Gallup survey of more than 7,000 U.S. workers, 51 percent of employees have quit a job to get away from a boss. The reasons are many, from lack of communication and appreciation to favoritism and micromanagement. If you’ve noticed that turnover in your department is increasing, you may want to take a look at your management style and consider these simple things you can do to become better liked and respected by your team.
Maintain your boundaries. Boundaries are necessary in the boss/employee relationship, so don’t ask to join your team for lunch or invite them to hang out after work. You are their leader, not their friend or confidant. While this doesn’t mean you don’t need to listen when they approach you with a concern or complaint, it does mean you shouldn’t give in to every demand in effort to placate them or make superficial gestures to show you’re just ‘one of the guys.’
Solicit constructive criticism. Regularly ask your team how you’re doing and if there’s anything they think you can do better. Encouraging them to critique your performance honestly—and accepting that criticism gracefully—is a great way to create a work environment where constructive feedback is welcomed rather than resented. As a result, you’ll have to deal with fewer negative responses from the team when you need to give feedback rather than praise.
Give them space. While you need to be a visible, active part of your department in order to be an effective leader, you don’t have to hover, micromanage or even stay in constant communication. The most engaged employees are often the ones who feel like their bosses trust them to do their jobs correctly even when they’re given greater responsibilities. And engaged employees are generally happier with their relationships with their bosses and less likely to leave.
Watch your tone. Sometimes you’ll have to be the bearer of bad news. However, it’s important to stay positive and try to find the good as well as the bad. A month that’s shaping up to be slower than normal could be an opportunity to work on projects that have been on the back burner. Losing a client to a competitor could be the inspiration to work harder than ever at improving the company’s products and processes.
Ask your employees for help. Everyone wants to feel like they’re needed at work. Don’t hesitate to delegate tasks your employees can complete quickly and successfully. They’ll feel important and pleased that you trusted them with a special project. You’ll have happier, more engaged employees as a result. Note: Don’t do this if an employee has complained about being overworked or during times when the team is especially busy. In those cases, it’s more likely to do more harm than good.
Apologize for your mistakes.Maybe you gave someone the wrong information and they made their own error as a result. Perhaps you distractedly snapped at a team member after a call with an irate client. Whatever your error, it’s important to own it—and do so publically. You’ll earn the respect of your staff and encourage them to take responsibility for their own shortcomings as well.