When a workplace incident occurs, it’s crucial for your organization to respond appropriately by conducting a thorough incident investigation. Whether the incident caused property damage, led to occupational illnesses or injuries, or was simply a close call, such an investigation is a valuable practice for several reasons.

As an employer, you do everything you can to promote a safe organization and protect employees from occupational illnesses and injuries, thus minimizing potential workers’ compensation claims. Nevertheless, the risk of an employee experiencing a work-related illness or injury due to the fault of a third party—whether it’s another organization, a contractor or a member of the public—remains.

Working with machinery and other heavy equipment is one of the top causes of workplace injuries. Machinery is necessary to create a level of efficiency that’s unreachable through manual labor.

Remote desk protocol (RDP)—which is a network communications protocol developed by Microsoft—consists of a digital interface that allows users to connect remotely to other servers or devices. Through RDP ports, users can easily access and operate these servers or devices from any location. RDP has become an increasingly useful business tool—permitting employees to retrieve files and applications stored on their organization’s network while working from home, as well as giving IT departments the ability to identify and fix employees’ technical problems remotely.